romney got far fewer. even some of romney's strongest supporters see it. remember gary davis at that ohio town hall? he told me he loves romney's resume, but asked, how about some heart? >> show the american people that you have a lot of heart. >> reporter: romney is hardly the first to face criticism that he's out of touch. al gore, seen as so stiff, they put him in those sweaters. those earth tones. john kerry's team, realizing after the fact, windsurfing, not so relatable. so, he went hunting. four years ago, a more human hillary clinton? she cried. and then, at the bar, who could forget when she took that shot? even barack obama back then, rolling up his sleeves and rolling one down the alley. all looking to score with average americans. romney has tried. that visit to nascar, but then speaking of friends who own nascar teams. which is why you can expect more of these. town halls where team romney believes he does connect. where the tiniest of voices help make a candidate more human. >> i want to know what you want to be remembered for. >> well, around